Introduction Process
Getting Started
Accounts & Access
You’ll need access to these essential systems:
| System | Purpose | Link |
|---|---|---|
| Discord | Internal communication | Discord Server |
| RT Ticketing | Ticket management | RT System |
| SharePoint | Documents & personal time registration | Students documents |
| DTU FUSION | Official time registration | DTU Fusion |
Key Meetings
Important Schedule
- Team kick-off approx. a month before the semester starts
- One-on-one with your direct manager
- Team introductions with all members
- During semester weekly status meeting with all members (approx. 30 min)
Required before you start
Selfstudy
- Getting familiar with the Python Installation Support site and subsites
You’ll complete training on:
- Product walkthrough (internal tools, user-facing systems)
- Using the ticketing system and Discord
- DTU FUSION time registration system setup and usage
Success Milestones
After 30 Days…
By the end of your first month, you should be able to:
- Confidently use all core tools
- Independently manage and resolve tickets
- Be familiar with team workflows
- Feel comfortable asking for help when needed